Now In: Frequently Asked Questions

1. How can I purchase SWAKdesigns clothing for wholesale?
If you are a retailer and are interested in selling SWAKdesigns clothing in your store or boutique, please email us at wholesale@swakdesigns.com.  View more details on our plus size wholesale information page.

2. Do you drop ship?
Sorry, no.  We do not offer drop shipping.

3. How do I get a catalog?

Unfortunately,we will not be able to mail out a catalog to you at this time. Pleaseshop from our website 24 hours a day, 7 days a week.

4. What size ranges do you carry?
For your convenience, we mainly carry sizes 14-32.

5. I'm interested in becoming a SWAKdesigns affiliate. How?
Please view our affiliate sign up page.

6. Do you have a store?
Ourclothing is sold in selected stores across the United States andglobally. A list of stores will be made available at a later date. Butfor now please shop from our website 24 hours a day, 7 days a week.

7. Is my personal information secure?
SWAKdesigns.comvalues its customers and respects their privacy. We collect customerinformation in an effort to improve your shopping experience and tocommunicate with you about our products, services, contests, andpromotions. SWAKdesigns.com recognizes that it must maintain and usecustomer information responsibly. We do not sell or rent theinformation you provide to us online to third parties. For moreinformation, click here.

8. I would like to be a model for SWAKdesigns. How can I make this happen?
Weappreciate your interest in becoming a SWAKdesigns model. For legalreasons, however, we are limited to hiring our models through agencies.If you are serious about pursuing a career in modeling, it would be inyour best interest to try to sign with a national agency.

9. How can I return or exchange an item?
Iffor any reason you are not fully satisfied, SWAKdesigns will gladlyaccept returns and exchanges with the original invoice and tagsattached for up to 15 days for full refund (30 days for merchandisecredit) from the date you receive it for any of our Standard items. Sale merchandise and accessories are not returnable or exchangeable.

When exchanging items, be sure to indicate the replacementitem, including the style, color, and size. Packages must be shippedpre-paid. We cannot accept C.O.D. deliveries.

Please send your pre-paid package to:

SWAKdesigns
21216 Vanowen Street
Canoga Park, CA 91303

Pleasebe advised that you will be responsible for any return shipping costs.Shipping and handling for returns or exchanges is non-refundable,except in instances where wrong or defective merchandise has beenshipped to you. For exchanges, SWAKdesigns will pay outbound shippingcharges for the replacement items.

Refunds and exchanges areprocessed within 30 days of when item(s) are received. Refunds aregiven for the price indicated on the original receipt. Credits forreturned or exchanged merchandise will be issued to the original creditcard only. Please allow 1 billing cycle for the credit to appear onyour statement.

10. How can I contact you if I have questions?
You may email us at support@swakdesigns.com.