1. How can I purchase SWAKdesigns clothing for wholesale?
If you are a retailer and are interested in selling SWAKdesigns clothing in your store or boutique, please email us at firstname.lastname@example.org
. View more details on our plus size wholesale information page.2. Do you drop ship?
Sorry, no. We do not offer drop shipping.
3. How do I get a catalog?
Unfortunately,we will not be able to mail out a catalog to you at this time. Please shop from our website 24 hours a day, 7 days a week.4. What size ranges do you carry?
For your convenience, we mainly carry sizes 14-32.5. I'm interested in becoming a SWAKdesigns affiliate. How?
Please view our affiliate sign up page.6. Do you have a store?
Our clothing is sold in selected stores across the United States and globally. A list of stores will be made available at a later date. But for now please shop from our website 24 hours a day, 7 days a week. 7. Is my personal information secure?
SWAKdesigns.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. SWAKdesigns.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. For more information, click here
.8. I would like to be a model for SWAKdesigns. How can I make this happen?
We appreciate your interest in becoming a SWAKdesigns model. For legal reasons, however, we are limited to hiring our models through agencies.If you are serious about pursuing a career in modeling, it would be in your best interest to try to sign with a national agency.
9. How can I return or exchange an item?
If for any reason you are not fully satisfied, SWAKdesigns will gladly accept returns and exchanges with the original invoice and tags attached for up to 15 days for full refund (30 days for merchandise credit) from the date you receive it for any of our Standard items
. Sale merchandise
are not returnable or exchangeable.
When exchanging items, be sure to indicate the replacement item, including the style, color, and size. Packages must be shipped-paid. We cannot accept C.O.D. deliveries.
Please send your pre-paid package to: SWAKdesigns
21216 Vanowen Street
Canoga Park, CA 91303
Please be advised that you will be responsible for any return shipping costs.Shipping and handling for returns or exchanges is non-refundable,except in instances where wrong or defective merchandise has been shipped to you. For exchanges, SWAKdesigns will pay outbound shipping charges for the replacement items.
Refunds and exchanges are processed within 30 days of when item(s) are received. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 billing cycle for the credit to appear on your statement.
10. How can I contact you if I have questions?
You may email us at email@example.com