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They are SWAK Whisperers- Meet our Customer Care team

by Amanda Williams September 07, 2016 1 Comment

They manage questions, returns, shipping issues and all other inquiries. Our front line representatives have all the answers. If you've ever called us, you might appreciate putting a face to their voice/names. Meet our Customer Care Team.

 

Meet Rhonda our Customer Care Manager

What do you do? I am the Customer Care Manager and also assist in the warehouse when needed. 

Where are you from? I was born in Northern California. I moved to Southern California when I was four and grew up in Hollywood. 

What's the one thing you can't live without? My family/my pets/my car/French fries/Miraval. Oh wait, that's five!! 

What was the biggest risk you ever took and what did you learn from it? I was never a big risk taker. I can say that I should have taken a job opportunity in Hawaii before I was married and had kids. I learned that, when given an opportunity, TAKE IT!

What do you do in your spare time? I love to practice yoga (it keeps me sane) and shop. 

What's your favorite part about working for SWAK? I really enjoy the company of my co-workers. It really is like having a second family. 

Describe your fashion style. California casual...flip flops in the summer, UGG's in the winter. 

If you were to give us one piece of fashion advice what would it be? You do you. Whatever that may be; whatever makes you comfortable. 

Share with us your three favorite SWAK pieces. The Celia Pocket Dress (looks good on everyone), Frances Batwing Top and the Rylie Tank

 

Meet Candice our Customer Care Associate

What do you do? I answer our customer care line and reply to all customer care emails. I help customers place orders and manage refunds.  

Where are you from? Los Angeles, CA

What's the one thing you can't live without? Colour Pop, my boyfriend and my cat-Romeo

What do you do in your spare time? Lay out by the pool and shopping..I'm obsessed with both.

What's your favorite part about working for SWAK? Our customers are super sweet and I love helping people find clothes that fit them!!

Describe your fashion style. My go to is a t-shirt and jeans. 

If you were to give us one piece of fashion advice what would it be? You're beautiful! Dress for yourself!

Share with us your three favorite SWAK pieces. I love the girly chic feeling of the Beverly Zipper Jacket. I also love the Gabriella Ruffle Tank..those ruffles are so cute. And I own the Pretty Cami in every color- so versatile. 

 

 

Our customer care team knows just about everything and can answer all of your questions! We're tearing back our curtain and introducing you to our team because we know you want to be involved. We are here for you! Need help with sizing or fit of a garment? Just give us a call. Next week, is our finale of this series where we introduce you to our CEO. Until then, catch up on our curtain series by meeting our NEW Marketing Director, Production Team, Marketing Team, Operations Manager and Warehouse Manager

Amanda Williams
Amanda Williams


1 Response

Tana
Tana

October 04, 2016

I’m happy to finally see Candice, she’s been helping me for years and always does a great job while being also very positive and nice person.

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About our Size Chart

Where to find it??

Each of our products has its own unique size chart. You can find the size chart under the Add to Cart button. It is a tab that is sandwiched between our "The Facts" tab and "Free Shipping & Returns" tab. 

 

Click the word "Sizing" and you will notice that a Size Chart will appear, like below. 

 
plus size size chart 
Now that you're in the know...
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